Refund Policy

Cancellation & Refund Policy

At Crazywhiz, we strive to provide exceptional tutoring services to our clients. We understand that circumstances may arise where you need to cancel or reschedule a tutoring session. To ensure a smooth process for both tutors and clients, we have established the following cancellation policy:

1. Cancellation Requests: If you need to cancel an ongoing tutoring class, we kindly request that you notify us as soon as possible. You can contact our customer support team by phone (+91-9133461133) or email (contact@crazywhiz.co.in) to initiate the cancellation process. Please provide your name of the tutor/student, mention tuition terms disucsses, the date of commencement of tuition classes and reason for cancellation.
2. Cancellation Terms: The following terms will be applicable for cancellation of tutoring classes either by student/tutor.

Rescheduling

We understand that unforeseen circumstances may arise, and you may need to reschedule a tutoring session. If you wish to reschedule, please contact (+91-9133461133) our customer support team at your earliest convenience. We will make every effort to accommodate your request based on tutor availability.

Refunds:

Crazywhiz will complete refunds within a maximum of 14 days provided the following conditions are satisfied.

1. If both student/Parent and Tutor strictly followed our website Terms & Conditions and Refund Policy) up to a maximum period of 14 days.
2. Provided proof of registration with Crazywhiz, valid payment receipts, and trasaction references, credible evidence of start of lessons/communications through email/SMS.

Important Alert: As notified above, Crazywhiz will not bear any responsibility if student and Tutor make direct payment agreements/arrangements.