Cancellation & Refund Policy
At Crazywhiz, we strive to provide exceptional tutoring services to our clients. We understand that circumstances may arise where you need to cancel or reschedule a tutoring session. To ensure a smooth process for both tutors and clients, we have established the following cancellation policy:
- Cancellation Requests: If you need to cancel an ongoing tutoring class, we kindly request that you notify us as soon as possible. You can contact our customer support team by phone (+91-9133461133) or email (contact@crazywhiz.co.in) to initiate the cancellation process. Please provide your name of the tutor/student, mention tuition terms disucsses, the date of commencement of tuition classes and reason for cancellation.
- Cancellation Terms: The following terms will be applicable for cancellation of tutoring classes either by student/tutor.
| Steps | What happens next |
| Student/Parent and Tutor can stop classes whenever they want by informing each other and provide feedback to Crazywhiz | Cancelled by student/tutor after demo but no classes taken: No further action. Crazywhiz will arrange alternate tutor based on parent request and tuition job to tutor based on availability. |
| Cancelled by student/tutor after few taking few classes: Fee will be calculated for number of classes taken and paid by student/parent accordingly and the balance advance fee (if paid to agency) will be returned to student/parent or retained by agency if student/parent request for arrangement of alternate tutor. | |
| Fee calculation | Tuition fee (agreed initially) will be paid to the Tutor for the number of classes (hourly or number of classes/month agreed initaally) taken and paid accordingly. |
| *Note | Crazywhiz won’t be responsible if students or parents pay tuition fees directly to the tutor. |
Rescheduling
We understand that unforeseen circumstances may arise, and you may need to reschedule a tutoring session. If you wish to reschedule, please contact (+91-9133461133) our customer support team at your earliest convenience. We will make every effort to accommodate your request based on tutor availability.
Refunds:
Crazywhiz will complete refunds within a maximum of 14 days provided the following conditions are satisfied.
- If both student/Parent and Tutor strictly followed our website Terms & Conditions and Refund Policy) up to a maximum period of 14 days.
- Provided proof of registration with Crazywhiz, valid payment receipts, and trasaction references, credible evidence of start of lessons/communications through email/SMS.
Important Alert: As notified above, Crazywhiz will not bear any responsibility if student and Tutor make direct payment agreements/arrangements.
FAQs
How can I become a home tutor?
You can become a home tutor by registering with Crazywhiz tutoring platform and showcasing your expertise in relevant subjects.
Who is eligible to become a home tutor?
Anyone with a graduate degree/certificate with strong subject background, teaching skills, and a passion for education is eligible to become a home tutor. Eligibility
How much are the tuition fees and other charges?
Tuition fees vary based on subjects, grade level, and location. Additional charges may apply for materials or extended hours. Tuition fees
What subjects can I teach as a home tutor?
Home tutors can teach various subjects, including Maths, Science, Languages, and specialized subjects like Olympiad or phonics.
Can I request a replacement tutor if needed?
Yes, if you’re unsatisfied with the tutor, many platforms offer a replacement service based on your needs. Book Tutor
What is the process for hiring a home tutor?
The hiring process typically involves posting tuition requirement on Crazywhiz (Click Here) or Whatsapp your tuition requirement on +91-9100764412, talk to tutor first, request tutor profile, reviewing tutor profiles, and setting up an initial meeting before starting sessions.
Is there a service charge for hiring a tutor?
Yes, we charge a one-time service fee for arranging tutor. Fees
What are the benefits of hiring a home tutor?
Home tutors offer personalized attention, flexible scheduling, and tailored lessons that cater to the student's individual learning pace.
How do I make payments for home tutoring services?
Payments are typically made through online platforms, if you are confident about tutor after taking consent from tutoring agency and you can directly pay to the tutor, or via bank transfers on a pre-agreed schedule.
Can I get a refund if I discontinue tutoring?
Crazywhiz follows a strict Refund policy terms, for more about refund Click Here